Frequently Asked Questions

You have questions? We have answers!

The WAGSTA Wellness diet program relies on accurately calculating the calorific intake for your dog on an individualized basis. When it comes to metabolism and calorific requirements, no two dogs are alike. Multiple diet profiles and calorie plans will require additional enrolments.

A 50% discounted rate is provided for additional dogs enrolled under the same owner. Please email us to secure this discount.

Your WAGSTA Wellness membership information is located on the WAGSTA Wellness website ( Login to access the Settings tab in the left menu of your dashboard. From here, you can update your account settings, view when subscription payments are due and manage your membership.

WAGSTA Wellness primarily focuses on managing your dog’s caloric intake to promote a healthy weight.

Our activity plans are supplementary to this. We have three activity plans to choose from based on your dog’s age, breed, current fitness, and mobility.

The programs commence with 2 short activity sessions per day. These gradually increase in intensity to incorporate 2 x 30-minute sessions (of walking, off leash activity and play) per day.

If necessary, this may be condensed into a single daily exercise block.

WAGSTA Wellness caters for dogs with impaired mobility by providing a dedicated ‘low activity’ diet plan option.

Home cooked meals are acceptable providing they are nutritionally balanced, and you have a complete understanding of the calorie content of the food you prepare. WAGSTA Wellness provides a selection of nutritionist-endorsed recipes for dog weight loss purposes.

These recipes are based on common everyday ingredients and provide calorie and protein content suitable for diet purposes. Home-cooking is only recommended for owners who are already experienced and dedicated to the home preparation of dog food.

WAGSTA Wellness programs aim for canine participants to achieve 1-3 % body weight loss per week. This is in line with professional veterinary weight loss guidelines.

With strict adherence to our dog weight loss program the follow weight loss figures can be achieved over the course of your first 4 months:

  • Starting weight of 50 kg (110 lb) – lose 5.7-15 kg (12.6-33 lb)
  • Starting weight of 40 kg (88 lb) – lose 4.1-12.3 kg (9-27 lb)
  • Starting weight of 30 kg (66 lb) – lose 3.5-9.2 kg (7.7-20 lb)
  • Starting weight of 20 kg (44 lb) – lose 2.4-5.3 kg (5.3-11.7 lb)
  • Starting weight of 10 kg (22 lb) – lose 1.3-4.4 kg (2.9-9.7 lb)
  • Starting weight of 5 kg (11 lb) – lose 600 g-1.5 kg (1.3-3.3 lb)

For dogs in the upper obese range (Body Condition Score 8 or 9) it will take 6- 12 months to achieve healthy target weights.

Continued membership and diet support is recommended until your dog has achieved their healthy weight and has transitioned onto their maintenance diet.

WAGSTA Wellness is provided as a subscription diet plan providing advice and support to help your dog successfully lose weight. Depending on your dog’s degree of weight gain, the time frame to achieve your dog’s healthy weight may be anywhere between 3-12 months.

Most members take an average of 6- 8 months to achieve their dog’s healthy weight (for dogs with BCS 6-7). While dogs in the upper obese range (BCS 8-9) will take a little longer.

We recommend continuing your membership until your dog’s target weight is achieved, and your dog has transitioned to their maintenance diet and you are confident in maintaining your dog’s healthy weight.

WAGSTA Wellness provides quarterly report cards to summarize your dog’s weight loss journey. These are provided at the 3, 6, 9 and 12-month mark. Subscription may be cancelled at any time.

As is the case with human diet plans, WAGSTA recommends a veterinary check-up before starting your dog on any diet or exercise plan.

This check-up will ensure it is safe for your dog to diet and exercise, potentially ruling out any underlying causes for dog weight gain.

Likewise, if using the WAGSTA app to help commit to your own exercise schedule, we recommend checking in with your G.P. first.

Please see our Terms and Conditions at

Your WAGSTA Wellness program is accessible from your smart phone, so if your dog is travelling with you, location should not be an issue. If you have sufficient “diet dog food” supplies the program can be successfully completed from anywhere.

Should your dog need kennelling or the services of a pet sitter, we have a downloadable carer’s letter outlining your dog’s dietary and activity requirements as per their diet plan.

WAGSTA Wellness provides all dogs with individualized calorie plans which are adjusted on an as- needs basis. Once your dog’s healthy target weight is met, a maintenance calorie plan is formulated, and you will transition your dog onto their everyday food. Your plan will guide you through this transition to prevent weight rebound.

During this time your dog’s weight, measurements and walk statistics will continue to be uploaded, and you will receive continued support and community, until you feel comfortable your dog’s healthy weight has stabilized.

We recommend continuing your membership until you feel confident in maintaining your dog’s healthy weight.

WAGSTA Wellness is suitable for dogs aged 1 year and older. (N.B. Giant breed dogs should be older than 18 months).

So long as your dog is overweight and is otherwise healthy there is no maximum age limit.

WAGSTA takes your privacy seriously and will never share your email with others.

WAGSTA Walks App

To protect privacy all WALK shares to the WAGSTA Walk directory are shared using first names only. Sharing is voluntary.

Users retain control on where their walk is displayed. The walk diary is a private list of walks completed by the user, who has opportunity to share walk links at their discretion e.g direct with friends and family via messages, email or socials.

WAGSTA Wellness Program

Diet Plan participants are invited to take part in our private members- only Facebook group. This group provides a positive community of like-minded WAGSTA Wellness members and access to Wellness coaches. Discussion within this group is closed to the general public.

To view our full Privacy Policy, see

As is the case with human diet programs, WAGSTA Wellness recommends that all canine participants receive a health check before commencing their dog weight loss program.

Restricted calorie diets are unsuitable for some patients with pre-existing health conditions.

Our downloadable veterinary description of the program can be provided to your veterinarian for their perusal to determine whether your dog is safe to commence our dog weight loss program.

Yes, all payments made by Australian customers are inclusive of 10% GST.

For best rates of success, we encourage our canine participants are fed a commercialized “diet or light food” or “weight loss” formulation for the entire program.

For those experienced with home-cooking their dog’s food, we have nutritionist-formulated low calorie dog food recipes available.

Your WAGSTA Wellness program helps you select food suitable for your dog’s weight loss needs. Our international database of diet foods provides a list of dog foods suited to your dog’s nutritional requirements.

WAGSTA does not endorse any single product of dog food.

You will need:

  • A set of digital kitchen scales, for accurate meal portioning
  • A measuring tape, for monthly measure-ups (chest, neck and abdomen circumference)
  • Access to bathroom scales or pet scales. For dogs heavier than 16 kgs (35 lb). we recommend using walk-on dog scales located in your nearest vet clinic or pet retail outlet. Use is generally free of charge.
  • Alternatively, you may consider buying an in-home pet scale such as the W.C Redmon Precision Large Digital Pet Scale.

Yes! Our program is suitable for all levels of mobility. If your dog is unable to participate in our activity schedule, their weight loss can be managed through caloric restriction alone.

This is particularly relevant for dogs awaiting surgery pending sufficient weight loss. We have three activity programs available, suitable for various breeds and levels of mobility and fitness.

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WAGSTA recommends a veterinary health check for all dogs prior to participating in any diet or exercise plan. WAGSTA Wellness diet plan is not suitable for pregnant dogs and dogs less than 12 months of age (or 18 months if a giant breed).

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